Privacy Policy

Last updated: [01/01/2026]

[BWTR] is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Brides Walking The Runway:
42 Campshill Road, London SE13 6QT
Email: brideswalkingtherunway@gmail.com
Telephone: 07359142719

We are the data controller for the personal data we process.

2. Personal Data We Collect

We may collect and process the following types of personal data:

Identity & Contact Data: Name, address, email address, phone number
Appointment Information: Booking details, consultation notes, wedding date
Measurements & Fitting Information: Dress sizes and measurements (not used for any other purpose)
Purchase Information: Orders, payments, invoices, refunds
Communication Data: Emails, messages, feedback, reviews
Marketing Preferences: Consent choices for marketing communications
Website Data (if applicable): IP address, cookies, browsing behaviour
CCTV Footage (if applicable): For security and crime prevention within our premises

We do not knowingly collect data relating to children under 16 without parental consent.

3. How We Use Your Data

We use your personal data to:

Book and manage appointments and fittings
Provide bridal services and products
Process payments and manage orders
Communicate with you about your enquiry, appointment or purchase
Send marketing communications (where you have consented)
Improve our services and customer experience
Meet legal, accounting and tax obligations
Ensure the security of our premises (CCTV)

4. Lawful Bases for Processing

We process your personal data under the following lawful bases:

Contract: To fulfil a contract or take steps at your request before entering a contract
Consent: Where you have given clear consent (e.g. marketing emails)
Legal Obligation: Where required by law (e.g. financial records)
Legitimate Interests: To run and improve our business, provided your rights are not overridden

5. Marketing Communications

We will only send marketing communications if you have opted in.
You can withdraw your consent at any time by:

Clicking “unsubscribe” in our emails, or
Contacting us at [Contact Email]

6. Sharing Your Data

We may share your data with trusted third parties only where necessary, including:

Payment processors
Dress designers or suppliers (for order fulfilment)
IT and booking system providers
Accountants or professional advisers
Legal or regulatory authorities where required

All third parties are required to respect the security of your data and process it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary:

Customer and order records: up to [1 year] for legal and accounting purposes
Marketing data: until you withdraw consent
CCTV footage: typically up to [e.g. 30 days], unless required for investigation

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO contact: www.ico.org.uk

To exercise your rights, please contact us at

brideswalkingtherunway@gmail.com

9. Data Security

We have appropriate technical and organisational measures in place to protect your personal data from loss, misuse, unauthorised access or disclosure.

10. Cookies (if applicable)

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].